Empathy has always been a secret strength of the healer’s art. In The Empathy Effect Dr. Helen Riess, a compassionate physician herself, updates this ancient tool, making it a practical and accessible skill for anyone in the healing professions–and everyone else, too.” –Daniel Goleman, New York Times bestselling author of Emotional Intelligence
Description: Empathy is undergoing a new evolution. In a global and interconnected culture, we can no longer afford to identify only with people who seem to be a part of our “tribe.” As Dr. Helen Riess has learned, our capacity for empathy is not just an innate trait—it is also a skill that we can learn and expand. With The Empathy Effect, Dr. Riess presents a definitive resource on empathy: the science behind how it works, new research on how empathy develops from birth to adulthood, and tools for building your capacity to create authentic emotional connection with others in any situation.
Helen Riess, M.D. at TEDxMiddlebury
Dr. Riess is Co-Founder and Chief Scientific Officer of Empathetics, Inc. She is an Associate Professor of Psychiatry at Harvard Medical School. Her research on empathy and the neuroscience of emotions has been published in peer reviewed journals. She is a core member of the Research Consortium for Emotional Intelligence (CREIO) and is also a faculty member of the Harvard Macy Institute.
Dr. Riess explains how Empathetics' programs works.
More than 80% of malpractice claims are the result of communication failures and the likelihood of an unhappy outcome is correlated with low physician empathy. (Hickson, 2002; Levinson, 2004)
43% of nurses show signs of burnout. (Aiken LH, Clarke SP, Sloane DM, Sochalski J, Silber JH. Hospital Nurse Staffing and Patient Mortality, Nurse Burnout, and Job Dissatisfaction. JAMA. 2002;288(16):1987-1993. doi:10.1001/jama.288.16.1987).
Compared to the general population, male and female physicians are 48% and 130%, respectively, more likely to suffer from depression leading to suicide. (Schernhammer 2005).
Patients receiving written information could better recall potential complications of surgery (94% vs. 69%) and better recalled where to obtain additional information (68% vs. 31%.) (Shenouda et al., 2014)
56% of physicians said they lacked the time to be empathic, and 29% reported burn-out as the primary reason for their difficulty in being empathic.