Helen Riess, M.D. is Chief Scientist and Chairman of Empathetics. Dr. Riess is Associate Clinical Professor of Psychiatry at Harvard Medical School and Director of the Empathy and Relational Science Program at Massachusetts General Hospital. She is a core member of the Consortium for Research on Emotional Intelligence in Organizations (CREIO) and faculty of the Harvard Macy Institute. Dr. Riess is a psychiatrist who developed an empathy training approach based on research in the neurobiology and physiology of empathy that has been rigorously tested in pilot studies and a randomized, controlled trial at MGH. She completed her residency and Chief Residency at MGH and Harvard Medical School. Dr. Riess has devoted her career to teaching and research in the art and science of the patient-doctor relationship. Dr. Riess received her M.D. from Boston University School of Medicine and her B.A. From Wesleyan University.
Tessa G. Misiaszek, PhD, MPH is President and CEO of Empathetics. Ms. Misiaszek brings extensive experience developing human capital strategies to improve healthcare, with an emphasis on provider-patient communications. Prior to joining Empathetics, Ms. Misiaszek was a Principal Consultant with Global Novations – A Korn Ferry International Company, where she worked with integrated health systems and health plans to develop diversity and inclusion strategies and broadly implement cultural competency training. Prior to Korn Ferry, Ms. Misiaszek served as COO of Quality Interactions, a company that partnered with industry executives to identify market drivers for cultural competency training and developed and implemented training for thousands of healthcare professionals across the United States. Ms. Misiaszek completed her PhD at Simmons College in Boston. She also holds a Master of Public Health and a Bachelor of Science degree in Resource Economics from the University of Massachusetts Amherst.
Janeen McCormick is Director of Business Development for Empathetics. Ms. McCormick has 20 years of experience working for pharmaceutical and medical device companies primarily in sales, market development and marketing roles. Her experience is diverse and spans large corporations, such as Johnson and Johnson, to small startup companies. In Ms. McCormick’s most recent role, she was charged with leading sales and marketing for a software startup’s biopharma division. Prior to her role with the start-up, Ms. McCormick developed a specialty cardiology market for the launch of a Left Ventricular Assist Device to treat patients. Similar to the startup environment, she wore many hats in this role, worked with cross functional teams, and partnered with other companies. Ms. McCormick graduated from the California State University of Chico with a BSN. Since her first job as a CCU nurse, she has spent her entire career focusing on patients and patient care.
Diane Blake is the Director of Learning at Empathetics. Her responsibilities include managing product development and client relations processes, the learning management system, as well as the website and marketing functions. Ms. Blake came from Quality Interactions as Director of Product Development and Client Affairs and her primary role was to manage the distribution of their E-Learning Program and to work closely with organizations to ensure their learners were successfully trained. Prior to that, Ms. Blake worked at Houghton Mifflin as a Web Developer/Project Manager and BuyerZone.com as a Web Production Specialist. Ms. Blake holds a Bachelor of Science degree in Management/Marketing from the University of Connecticut. Continuing a career of over 10 years in Healthcare, Ms. Blake is excited about the mission of Empathetics and having a positive influence on the healthcare community.
Natalie Lowell is the Operations Coordinator at Empathetics. Ms. Lowell is passionate about exploring new routes to improving patient care and the health care system. Previously, Ms. Lowell was a Mental Health Nutritionist at EIKOS Community Services, a halfway house where she supported residents with conditions ranging from bipolar, schizophrenia and obsessive-compulsive disorder. She also served as a nutrition assistant at Dana Farber Cancer Research Institute where she coached cancer patients through the daily challenges of their diagnoses. Ms. Lowell completed her Bachelor’s degree in Nutrition and Dietetics from Simmons College in Boston, MA. Ms. Lowell hopes to continue inspiring people to celebrate healthy living through whole foods, positivity and empathy.