July 7, 2021 – Newsweek
What Makes an Exceptionally ‘Smart’ Hospital? Read more
June 14, 2021 – Metrowest Daily News
Wellesley, Sudbury police participate in empathy training to help de-escalate situations Read more
April 13, 2021 – Health Evolution
Real reasons to invest in empathy for health care leadership and the workforce Read more
April 6, 2021 – Healthcare Finance
COVID-19 is a crisis of loneliness for patients and caretakers. Read more
March 26, 2021 – Newsweek
Preventing Present-Day Stress Disorders: How Can Leaders Help? Read more
March 19, 2021 – Newsweek
13 Upcoming Trends That May Impact Workplaces In 2021. Read more
February 23, 2021 – Wiki.ezvid.com
5 Groups Using Innovative Methods To Improve Health. Read more
February 8, 2021 – Wiki.ezvid.com
Empathetics has been featured as a company using innovative methods to improve health. View video
January 26, 2021 – The Brattleboro Reformer
Letter: Compassion comes from understanding others. Read more
January 11, 2021 – Harvard Business School
Dr. Riess is speaking with HBS alumni on Monday, January 11 at 6PM. All invited!
January 6, 2021 – The Beryl Institute
Empathetics and Sutter Gould Medical Foundation case study shows improved patient experience scores. Read more
December 15, 2020 – The Beryl Institute
Why Soft Skills are Needed for Hard Times. Read more
November 11, 2020 – The Empathy Effect has been translated into Korean, Polish and most recently, Italian, and has been licensed in ten countries. Read more
September 14, 2020 – Dr. Anthony Orsini: Difficult Conversations -Lessons I learned as an ICU Physician Podcast
Dr. Riess discussing the The Power of Empathy with Dr. Anthony Orsini’s podcast! –Listen here!
August 25, 2020 – InspireCorps
Podcast with Dr. Riess – Inspiration & Transformation: Reimagining Empathy –Listen here!
August 11, 2020 – Medscape
Alan Alda and Dr. Helen Riess Urge Pandemic-Era Empathy in Medscape Medical News and discuss their training for health professionals and leaders at this challenging time –View Article
August 6, 2020 – Empathetics’ Commitment to Anti-racism – Read here
July 26, 2020 – National Geographic
Travel is said to increase cultural understanding. Does it? While researchers say travel does affect the brain’s neural pathways, true empathy remains an elusive destination. –View Article
July 22, 2020 – Healthcare Executive
Empathy’s Role in Improving Resiliency – Genuine compassion can help heal staff members and patients. –View Article
July 20, 2020 – The Return of Jane Elliott
Jane Elliott’s groundbreaking experiment was shared in Dr. Riess book, The Empathy Effect. She showed that arbitrarily assigning groups “superior” and “inferior” traits changes how they treat one another in a matter of only hours and days. She is deeply troubled that these lessons, made widely known in the 1960’s, have yet to be learned on such a giant scale in 2020. –Click here to read more
July 6, 2020 – Jon Harper Blog
The Social-Emotional Challenges We Faced & How We Can Prepare For What’s To Come –Click here
June 25, 2020 – Podcast
Healthy You: Surviving a Pandemic is a co-production of GWSPH and SMPA –Listen here
June 11, 2020 – CNN Health
He was a Covid-19 patient. She cleaned his hospital room. Their unexpected bond saved his life. –View Article
May 11, 2020 – National Center for Biotechnology Information
The genetic and environmental origins of emotional and cognitive empathy: Review and meta-analyses of twin studies. –View Article
April 29, 2020 – The New York Times
Why Zoom Is Terrible: There’s a reason video apps make you feel awkward and unfulfilled. –View Article
April 20, 2020 – BamRadio
Dr. Riess on Balancing Caring Too Much and Caring Too Little in These Demanding Times – Listen here
April 12, 2020 – The Daily News
Compassion is contagious, and saves lives: What coronavirus is teaching us about caring for one another – View Article
April 15, 2020 – The Beryl Institute
Webinar: Empathy in Times of Crisis – Listen here
April 9, 2020 – Thrive Global
Why Empathy Is Needed Now More Than Ever, Especially in Healthcare – View Article
April 8, 2020 – AAPA
AAPA is partnering with Empathetics to offer Empathy Trainings for Clinicians – View Article
March 17, 2020 – The Beryl Institute
Empathy in Times of Crisis – View Article
January 27, 2020 – Laurie Baedke
Dr. Riess had such a wonderful conversation with Laurie Baedke for her podcast. – Listen
August 27, 2019 – Broadview
The Science of Empathy – We are hardwired to care but we have to nurture it View Article
August 12, 2019 – Sales is King
In the Spotlight: The Empathy Effect with Dr. Helen Riess, MD Listen
July 11, 2019 – Annals of Family Medicine
Association Between Primary Care Practitioner Empathy and Risk of Cardiovascular Events and All-Cause Mortality Among Patients With Type 2 Diabetes: A Population-Based Prospective Cohort Study View Article
May 23, 2019 – Thrive Global
Dr. Riess interviewed for this article: 3 Ways Being Empathetic Can Make You More Productive at Work View Article
May 20, 2019 – Training Industry
Empathy in Leadership: Creating a Culture of Understanding View Article
May 10, 2019 – Compassionomics: The Revolutionary Scientific Evidence That Caring Makes a Difference
Empathetics is highlighted in Chapter 4. View details
May 1, 2019 – Psychology Today
Empathy: Innate and You Must Be Trained View Article
April 24, 2019 – The New York Times
How to Be More Empathetic View Article
April 24, 2019 – Greater Good Magazine
Dr. Riess had an interview with Eve Ekman on How to Overcome Barriers to Empathy in Health Care. View Article
April 22, 2019 – Beacon Hill Times
Harvard Professor, Dr. Helen Riess Shares Her Life Story at BHWF View Article
April 2, 2019 – Community Magazine
EMPATHIC LISTENING – THE KEY TO CONNECTION View Article
April 1, 2019 – The New York Times
How to be More Empathetic View Article
February 27, 2019 – Conscious Company Media
These Neuroscience-Based Keys Can Help Leaders Build Empathy View Article
February 23, 2019 –
Dr. Riess had a wonderful TV interview on @KATUNews program Northwest this week about how empathy is needed now more than ever! Listen here
January 28, 2019 – The Seattle Times
When your boss loses it, try a little empathy View Article
January 15, 2019 – Mass General Research Institute
Research Finds that a Little Bit of Empathy Goes a Long Way View Article
January 15, 2019 – Christiana Care Health
Dr. Riess is giving a keynote at Christiana Care Health tomorrow. “The Empathy Effect: Using the Secret Strength of Empathy as an Antidote to Burnout.”
January 6, 2019 – Mind Body Green
How to Connect Better With Your Partner, According to Neuroscience View Article
December 11, 2018 – Sounds True
Helen Riess: Seven Keys to Increase Empathy Listen here!
December 10, 2018 – The New York Times
How to Foster Empathy in Children View Article
November 29, 2018 – Forbes
In an interview with Forbes, Dr. Riess, shares the journey that led to her revolutionary empathy research and the inspiration behind her new book, THE EMPATHY EFFECT! Can Empathy Be Taught? This Clinical Professor Has The Proof View Article
November 27, 2018 – A message from the Gold Foundation on Dr. Riess’s new book “The Empathy Effect”!</strongView Article
November 6, 2018 – New York Times
Dr. Riess was quoted in the @nytimes, offering strategies about listening skills from her book “The Empathy Effect“, which will be out at the end of the month!. View Article
October 23, 2018 – Dr. Riess spoke at the Thorne Sparkman lecture at Perelman School of Medicine in Pennsylvania!
October 8, 2018 – Dr. Riess is very excited to join many colleagues today at HUB WEEK. She will be speaking in the Changemakers Series about The Interface of Empathy and Technology! Read more
August 14, 2018 – MedPEP
Dr. Riess talking with MedPEP on the topic “Loosening Burnout’s Grip with Empathic Care.” Listen here!
June 20, 2018 – The Gold Foundation
Mapping the Landscape community gathers for 2018 Research Symposium View Article
June 20, 2018 – The Boston Globe
Be more empathetic. It matters. View Article
June 14, 2018 – Empathetics was thrilled to be at last night’s Gold Foundation for humanism in medicines’s 30 year Anniversary honoring the late Dr. Arnold Gold, Mr. Alan Alda, and Dr Darrell Kirsch!
May 22, 2018 – Dr. Riess receives an
award at the Arnold P. Gold Foundation for Humanism’s Research Symposium: The Richard Frankel Award. They show major support of research on the humanizing the patient-physician relationship, patient and physician wellness, empathy, and medical education.
May 1, 2018 – Dr. Riess and Dr. Rakel were interviewed today on NPR’s On Point to discuss healthcare, empathy and compassion. Listen here
March 26, 2018
The Patient Experience Symposium, May 6-8, 2018, Boston, MA, Register here
March 14, 2018 – Doctors Lounge
Empathy May Reside in Your DNA View Article
March 7, 2018 – Medium
A MANDATE TO PUT THE “CARE” BACK INTO HEALTHCARE View Article
February 14, 2018 – TIME Magazine
5 Ways Love is Good For Your Health View Article
January 8, 2018 – U.S News and World Report
Here’s Why Your Doctor Seems Pressured View Article
November 8, 2017 – Fierce Healthcare
Hospital Impact—Time to put empathy under the microscope. View Article
November 8, 2017 – Microsoft CEO Satya Nadella is obsessed with the idea of empathy. View Article
November 6, 2017 – Healthcare Executive
What does Empathy Cost in Healthcare? View Article
October 3, 2017 – Greater Good Magazine
Are Empathetic Doctors Seen as More Competent? View Article
August 14, 2017 – Wiley Online Library
The case for empathy. View Article
March 15, 2017
OMG — a text from the doctor View Article
March 1, 2017
The Patient Experience Symposium, April 30 – May 2, 2017, The Revere Hotel Boston Common, Boston, MA, Register here
February 7, 2017 – PR Newswire
John J. Stamatopoulos Announced As President Of Empathetics, Inc – The Boston Based Empathy Education Technology Firm Founded By Helen Riess M.D. View Article
January 3, 2017 – Forbes
Become A Better Leader Through Self-Empathy. View Article
November 11, 2016 – PEC Journal
New cultural empathy research from MGH Empathy Program. View Article
August 4, 2016 – Headlines Caring
Compassionate Care Remembered More than a Decade Later View Article
June 23, 2016 – The Holmes Report
The Science of Art and Empathy View Article
June 22, 2016 – Harvesting Happiness
Dr. Helen Riess’s Making Better Doctors and Building Better Medical Bedside Manner with Dr. Ryan Gray and Dr. Helen Riess. Listen here
April 6, 2016 – Medscape
Addiction, Empathy, and Opioid Alternatives View Article
February 12, 2016 – Boston Magazine
Understanding the Psychology of Love View Article
December 3, 2015 – Huffington Post
A Proposed Sea of Change in Medical School Admissions: Humanism Was Lost with the Rise of Technology But It Is Time to Get It Back
View Article
November 15, 2015 – BOSTON, Clinical Practice Innovations (OCPI)
Can Empathy Be Taught?
View Article
November 12, 2015 – BOSTON, PRNewswire
Empathetics, Inc. and Arnold P. Gold Foundation Announce Strategic Partnership
View Article
November 11, 2015 – Medscape
Patients (and Insurers) to Doctors: More Empathy, Please!
View Article
October 21, 2015 – BOSTON, PRNewswire
Empathetics, Inc. and Planetree Announce Strategic Partnership
View Article
October 5, 2015 – The Hospitalist
Empathy, Patients and Caregivers
View Article
August 24, 2015 – Boston Globe
Empathy needs to be ingrained in the culture of doctors’ training
View Article
August 17, 2015 – Harvard Health Publication
Doctor-rating websites offer helpful but limited advice
View Article
August 16, 2015 – Boston Globe
At MGH, schooling doctors in the power of empathy
View Article
August 3, 2015 – AJOB Neuroscience
The Impact of Clinical Empathy on Patients and Clinicians: Understanding Empathy’s Side Affects?
View Article
August 1, 2015 – HCPro Residency Program Alert|
Teaching Residents to Feel Empathy
View Article
July 8, 2015 – The Greater Good Science Center
Should We Train Doctors For Empathy?
View Article
June 25, 2015 – Deseret News National
The Key to Patient Satisfaction in the Healthcare System
View Article
June 17, 2015 – U.S. News and World Report
It’s Not Me, It’s You: When It’s Time to Break Up with Your Doctor
View Article
May 27, 2015 – BOSTON, May 27, 2015 PRNewswire
Empathetics, Inc. and Paul Ekman Group Announce Strategic Partnership
View Article
May 19, 2015 –Speak up and Stay Alive – Patient Safety Radio
Dr. Helen Riess Joins the Show
Listen Here
May 18, 2015 –Wall Street Journal
How Doctors Deliver Bad News – by Sumathi Reddy
View Article
May 5, 2015 – Foundation News, Research on Humanism in Medicine
How to Create a Humanistic Conference – by Helen Riess, MD.
View Article
May 5, 2015 – Boston Business Journal
Boston start up wants to make your doctor more sensitive.
View Article
April 27, 2015 – Boston, Mass.
Empathetics, Inc.– A Boston-based empathy training firm raises $1.5 million in Series A Financing. View Article
April 20, 2015 – U.S. News and World Report
Why Nice Doctors Are Better Doctors – A good bedside manner could mean the difference between illness and health.
View Article
March 23, 2015 – Boston, Mass.
Empathetics eLearning Program – Delivering Bad News now meets the criteria of the Massachusetts Board of Registration in Medicine for risk management credit, including 1.0 credit in end-of-life care.
March 9, 2015 – The Washington Post
Teaching Doctors How to Engage More and Lecture Less
View Article
February 11, 2015 – Boston, Mass.
Tessa Misiaszek, PhD announced as CEO of Empathetics, LLC
View Article
January 2015, Video Clip
A Patient’s Voice: Empathy is a Form of Treatment
Mt. Auburn Hospital Grand Rounds Nila Wester A patient with Stage 4 Lung Cancer
January, 2015 The Daily Good
Building Empathy in Healthcare
View Article
January, 2015 The New York Times
Doctor, Shut up and Listen
View Article
December, 2014 Public Radio Exchange (PRX)
Dr. Riess radio broadcast. Interview by Chuck Wolf radio host and member of the Emotional Intelligence Research Consortium for Organizations.
View Article
November, 2014 Real Simple
5 Small Ways to Show Compassion, Real Simple interviews Dr. Riess, Melinda Gates, John Mastrojohn, and Jim Liske.
View Article
October 17, 2014, Huffington Post, blog Post by Helen Riess, M.D.
‘Touching’ on Something Bigger–In New Book, Betsy MacGregor Says Medicine Shouldn’t be Divorced from Empathy.
View Article
April 10, 2014, ThirdAge.com
Bedside Manner Really Does Matter – Coverage of study led by MGH physician Helen Riess View Article
April 10, 2014, Everyday Health
10 Easy Ways to Improve Your Relationship With Your Doctor – Coverage of study led by MGH physician Helen Riess
View Article
April 10, 2014, Health Day, News for Healthier Living
A Doctor’s ‘People Skills’ Affects Patients’ Health – Coverage of study led by MGH physician Helen Riess
View Article
April 9, 2014, Massachusetts General Hospital
Study confirms impact of clinician-patient relationship on health outcomes: Press Release
View Article
April 9, 2014, PLOS-ONE (Public Library Of Science)
The Influence of the Patient-Clinician Relationship on Healthcare Outcomes, Research paper by John M. Kelley, Gordon Kraft-Todd, Lidia Schapira, Joe Kossowsky, and Helen Riess
View Article
April 4, 2014, NY Times
Never Hurts to Ask, ‘The Empathy Exams,’ by Leslie Jamison
View Article
January 1, 2014, TEDx
The Power of Empathy, Dr. Riess TEDx talk video
View Video
December 12, 2013 The power of empathy: Helen Riess at TEDxMiddlebury
August 15, 2013, Huffington Post, blog Post by Helen Riess, M.D.
Berwick Report Emphasizes Learning, Empathy; Not Punishment – Huffington Post blog entry by MGH physician Helen Riess
View Article
August 14, 2013, Martha’s Vineyard Times
Dr. Don Berwick says patient centered health care saves lives, dollars
View Article
July, 17, 2013, Financial Post, Helen Riess M.D.
Tips to Improve Business
View Article.
June 3, 2013, re: The Baby in the Well
New Yorker Response to Paul Bloom Empathy Article Helen Riess, M.D.
View Article
September 5, 2012 Empathy Symposium Helen Riess, M.D. Speaker and Panelist
“Improving Empathy in Physicians: A Report of Three Clinical Trials”
September 15, 2012 Med. 2.0 Conference European Association of Communication in Healthcare, St. Andrews, Scotland Helen Riess, M.D. Guest Speaker
“On-line Evidence-based Empathy Training: A New Delivery Solution”
September 28, 2012 Medicine 2.0 Conference, Boston, MA. Harvard Coaching Conference, Helen Riess, M.D. Guest Speaker
“Coaching with Empathy: How Empathy Works” Research Award.
Harvard Institute for Coaching, Boston, MA. Huffington Post
Boston Stronger – Empathy in Action
View Article
Mass. General Press Release:
Brief training program improves resident physicians’ empathy with patients
View Article
Boston Globe Interview: Helping doctors put empathy to good use
View Article
H&HN Article: A Steady Dose of Empathy
View Article
Fierce Healthcare Article:
Teach physician empathy for better patient satisfaction
View Article
Vancouver Sun Article:
Compassion can heal both giver and receiver
View Article
Publications
Journal of General Internal Medicine:
Empathy Training for Resident Physicians
View Article