March 26, 2018
The Patient Experience Symposium, May 6-8, 2018, Boston, MA, Register here
March 14, 2018 – Doctors Lounge
Empathy May Reside in Your DNA View Article
March 7, 2018 – Medium
A MANDATE TO PUT THE “CARE” BACK INTO HEALTHCARE View Article
February 14, 2018 – TIME Magazine
5 Ways Love is Good For Your Health View Article
January 8, 2018 – U.S News and World Report
Here’s Why Your Doctor Seems Pressured View Article
November 8, 2017 – Fierce Healthcare
Hospital Impact—Time to put empathy under the microscope. View Article
November 8, 2017 – Microsoft CEO Satya Nadella is obsessed with the idea of empathy. View Article
November 6, 2017 – Healthcare Executive
What does Empathy Cost in Healthcare? View Article
October 3, 2017 – Greater Good Magazine
Are Empathetic Doctors Seen as More Competent? View Article
August 14, 2017 – Wiley Online Library
The case for empathy. View Article
March 15, 2017
OMG — a text from the doctor View Article
March 1, 2017
The Patient Experience Symposium, April 30 – May 2, 2017, The Revere Hotel Boston Common, Boston, MA, Register here
February 7, 2017 – PR Newswire
John J. Stamatopoulos Announced As President Of Empathetics, Inc – The Boston Based Empathy Education Technology Firm Founded By Helen Riess M.D. View Article
January 3, 2017 – Forbes
Become A Better Leader Through Self-Empathy. View Article
November 11, 2016 – PEC Journal
New cultural empathy research from MGH Empathy Program. View Article
August 4, 2016 – Headlines Caring
Compassionate Care Remembered More than a Decade Later View Article
June 23, 2016 – The Holmes Report
The Science of Art and Empathy View Article
June 22, 2016 – Harvesting Happiness
Dr. Helen Riess’s Making Better Doctors and Building Better Medical Bedside Manner with Dr. Ryan Gray and Dr. Helen Riess. Listen here
April 6, 2016 – Medscape
Addiction, Empathy, and Opioid Alternatives View Article
February 12, 2016 – Boston Magazine
Understanding the Psychology of Love View Article
December 3, 2015 – Huffington Post
A Proposed Sea of Change in Medical School Admissions: Humanism Was Lost with the Rise of Technology But It Is Time to Get It Back
November 15, 2015 – BOSTON, Clinical Practice Innovations (OCPI)
Can Empathy Be Taught?
November 12, 2015 – BOSTON, PRNewswire
Empathetics, Inc. and Arnold P. Gold Foundation Announce Strategic Partnership
November 11, 2015 – Medscape
Patients (and Insurers) to Doctors: More Empathy, Please!
October 21, 2015 – BOSTON, PRNewswire
Empathetics, Inc. and Planetree Announce Strategic Partnership
October 5, 2015 – The Hospitalist
Empathy, Patients and Caregivers
August 24, 2015 – Boston Globe
Empathy needs to be ingrained in the culture of doctors’ training
August 17, 2015 – Harvard Health Publication
Doctor-rating websites offer helpful but limited advice
August 16, 2015 – Boston Globe
At MGH, schooling doctors in the power of empathy
August 3, 2015 – AJOB Neuroscience
The Impact of Clinical Empathy on Patients and Clinicians: Understanding Empathy’s Side Affects?
August 1, 2015 – HCPro Residency Program Alert|
Teaching Residents to Feel Empathy
July 8, 2015 – The Greater Good Science Center
Should We Train Doctors For Empathy?
June 25, 2015 – Deseret News National
The Key to Patient Satisfaction in the Healthcare System
June 17, 2015 – U.S. News and World Report
It’s Not Me, It’s You: When It’s Time to Break Up with Your Doctor
May 27, 2015 – BOSTON, May 27, 2015 PRNewswire
Empathetics, Inc. and Paul Ekman Group Announce Strategic Partnership
May 19, 2015 –Speak up and Stay Alive – Patient Safety Radio
Dr. Helen Riess Joins the Show
May 18, 2015 –Wall Street Journal
How Doctors Deliver Bad News – by Sumathi Reddy
May 5, 2015 – Foundation News, Research on Humanism in Medicine
How to Create a Humanistic Conference – by Helen Riess, MD.
May 5, 2015 – Boston Business Journal
Boston start up wants to make your doctor more sensitive.
April 27, 2015 – Boston, Mass.
Empathetics, Inc.– A Boston-based empathy training firm raises $1.5 million in Series A Financing. View Article
April 20, 2015 – U.S. News and World Report
Why Nice Doctors Are Better Doctors – A good bedside manner could mean the difference between illness and health.
March 23, 2015 – Boston, Mass.
Empathetics eLearning Program – Delivering Bad News now meets the criteria of the Massachusetts Board of Registration in Medicine for risk management credit, including 1.0 credit in end-of-life care.
March 9, 2015 – The Washington Post
Teaching Doctors How to Engage More and Lecture Less
February 11, 2015 – Boston, Mass.
Tessa Misiaszek, PhD announced as CEO of Empathetics, LLC
January 2015, Video Clip
A Patient’s Voice: Empathy is a Form of Treatment
Mt. Auburn Hospital Grand Rounds Nila Wester A patient with Stage 4 Lung Cancer
January, 2015 The Daily Good
Building Empathy in Healthcare
January, 2015 The New York Times
Doctor, Shut up and Listen
December, 2014 Public Radio Exchange (PRX)
Dr. Riess radio broadcast. Interview by Chuck Wolf radio host and member of the Emotional Intelligence Research Consortium for Organizations.
November, 2014 Real Simple
5 Small Ways to Show Compassion, Real Simple interviews Dr. Riess, Melinda Gates, John Mastrojohn, and Jim Liske.
October 17, 2014, Huffington Post, blog Post by Helen Riess, M.D.
‘Touching’ on Something Bigger–In New Book, Betsy MacGregor Says Medicine Shouldn’t be Divorced from Empathy.
April 10, 2014, ThirdAge.com
Bedside Manner Really Does Matter – Coverage of study led by MGH physician Helen Riess View Article
April 10, 2014, Everyday Health
10 Easy Ways to Improve Your Relationship With Your Doctor – Coverage of study led by MGH physician Helen Riess
April 10, 2014, Health Day, News for Healthier Living
A Doctor’s ‘People Skills’ Affects Patients’ Health – Coverage of study led by MGH physician Helen Riess
April 9, 2014, Massachusetts General Hospital
Study confirms impact of clinician-patient relationship on health outcomes: Press Release
April 9, 2014, PLOS-ONE (Public Library Of Science)
The Influence of the Patient-Clinician Relationship on Healthcare Outcomes, Research paper by John M. Kelley, Gordon Kraft-Todd, Lidia Schapira, Joe Kossowsky, and Helen Riess
April 4, 2014, NY Times
Never Hurts to Ask, ‘The Empathy Exams,’ by Leslie Jamison
January 1, 2014, TEDx
The Power of Empathy, Dr. Riess TEDx talk video
December 12, 2013 The power of empathy: Helen Riess at TEDxMiddlebury
August 15, 2013, Huffington Post, blog Post by Helen Riess, M.D.
Berwick Report Emphasizes Learning, Empathy; Not Punishment – Huffington Post blog entry by MGH physician Helen Riess
August 14, 2013, Martha’s Vineyard Times
Dr. Don Berwick says patient centered health care saves lives, dollars
July, 17, 2013, Financial Post, Helen Riess M.D.
Tips to Improve Business
June 3, 2013, re: The Baby in the Well
New Yorker Response to Paul Bloom Empathy Article Helen Riess, M.D.
September 5, 2012 Empathy Symposium Helen Riess, M.D. Speaker and Panelist
“Improving Empathy in Physicians: A Report of Three Clinical Trials”
September 15, 2012 Med. 2.0 Conference European Association of Communication in Healthcare, St. Andrews, Scotland Helen Riess, M.D. Guest Speaker
“On-line Evidence-based Empathy Training: A New Delivery Solution”
September 28, 2012 Medicine 2.0 Conference, Boston, MA. Harvard Coaching Conference, Helen Riess, M.D. Guest Speaker
“Coaching with Empathy: How Empathy Works” Research Award.
Harvard Institute for Coaching, Boston, MA. Huffington Post
Boston Stronger – Empathy in Action
Mass. General Press Release:
Brief training program improves resident physicians’ empathy with patients
Boston Globe Interview: Helping doctors put empathy to good use
H&HN Article: A Steady Dose of Empathy
Fierce Healthcare Article:
Teach physician empathy for better patient satisfaction
Vancouver Sun Article:
Compassion can heal both giver and receiver
Journal of General Internal Medicine:
Empathy Training for Resident Physicians