As one of our valued policyholders, we would like you to be the first to access our newest communication tool: Empathetics e-courses!

Empathetics is a leader in evidence-based online learning for those difficult conversations in the healthcare setting.

The courses are self-paced and each one is eligible for 1 hour of complimentary CME. Each interactive course takes about one hour to complete and you can stop at any time, bookmark, and pick up again when convenient. MIEC has licensed the following courses for our policyholders:
  • Introduction to the Neuroscience and Practice of Empathy
  • Managing Difficult Medical Interactions
  • Delivering Bad News
To register for the courses please do the following:

Step 1: Go to:
Step 2: If you have not yet registered with the Empathetics system, hit the Click here to sign up link.
Step 3: Fill out the one-time registration page: Step 4: Please click REGISTER FOR COURSES in the top navigation bar and register for course 1 titled Introduction to the Neuroscience and Practice of Empathy. Once you have registered for this you can access the training materials under MY COURSES.

In order to receive the complimentary CME credits you must use MIEC as the organization ID and your MIEC policy number as your username. You must also fill out the required evaluation at the end of each module by clicking the yellow smiley face. Once you submit your evaluation, you can print your CME certificate right from the course page.

For help requests, please don't hesitate to contact Diane Blake (