Empathy Education Works
Cutting-edge research in the neurobiology and physiology of empathy led to the development of our education program called E.M.P.A.T.H.Y. It has been rigorously tested in a randomized controlled trial at Massachusetts General Hospital. The education resulted in significantly improved physician empathy, which in turn increased patient satisfaction scores. (Riess et al, 2012) This clinical study demonstrated that empathic skills can be learned and enhanced.
- April 6, 2016 – Medscape Addiction, Empathy, and Opioid Alternatives View Article
- August 3, 2015 – AJOB Neuroscience The Impact of Clinical Empathy on Patients and Clinicians: Understanding Empathy’s Side Affects? View Article
- April 9, 2014, Massachusetts General Hospital Study confirms impact of clinician-patient relationship on health outcomes: Press Release View Article
- April 9, 2014, PLOS-ONE (Public Library Of Science) The Influence of the Patient-Clinician Relationship on Healthcare Outcomes, Research paper by John M. Kelley, Gordon Kraft-Todd, Lidia Schapira, Joe Kossowsky, and Helen Riess View Article
- Journal of General Internal Medicine: Empathy Training for Resident Physicians View Article
- Mass. General Press Release: Brief training program improves resident physicians’ empathy with patients View Article