
About Us

The Revolving Door of Talent Ends Now.
Put your focus back to the work that earns results and recognition. Born from Dr. Helen Riess's pioneering neuroscience research at Harvard Medical School, our science-based workforce retention system delivers hard financial returns AND profound human impact.
We rebuild stability and human connections that keep your best people committed.
The Team Behind the System

Pam Holt
Chief Executive Officer

Vu Nguyen
Director of Partnerships

Mike Maldonado
Customer Success Manager

Ileana Bogaerts
Marketing Director

Helen Riess, M.D.
Chief Medical Officer

Austin Young
Director of Learning Operations and Product Development

Bonni Kaplan DeWoskin
Chief Marketing Officer

Founded By Dr. Helen Riess
M.D., Professor, Researcher, Innovator.
Helen Riess, M.D. is the founder of Empathetics and currently serves as the Chief Medical Officer. Dr. Riess is a clinical professor and research psychiatrist at Harvard Medical School who developed empathy education based on neuroscience research. Tested in pilot studies and a randomized controlled trial at Massachusetts General Hospital and published in peer-reviewed medical journals, her research won the Partners (Mass. General Brigham) Healthcare Medical Education Research Award and an Arnold P. Gold Foundation for Humanism in Medicine Research Institute Award.
Dr. Riess completed her residency and Chief Residency at MGH where she serves on the teaching faculty. Dr. Riess is the author of The Empathy Effect and is a core member of the Consortium for Research on Emotional Intelligence in Organizations. She has devoted her career to teaching and research in the art and science of the patient-doctor relationship.